Business Analyst - Sales

Mid / Senior

|

In Office

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About Citi

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank - an institution connecting millions of people across hundreds of countries and cities.


Job Description

Function: IT Operations and Support → Database Admin / Development, Sales and Business → General Management / Strategy, Sales / Business Development


Responsibilities:

  • Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT.
  • Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems, and industry standards and recommend solutions.
  • Support system change processes from requirements through implementation and provide input based on analysis of information.
  • Consult with business clients to determine system functional specifications and provides user and operational support.
  • Identify and communicate risks and impacts, considering the business implications of the application of technology to the current business environment.
  • Act as advisor or coach to new or lower-level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned.
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgment and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.


Qualifications:

  • 9-15 years of relevant experience.
  • Experience in data analysis with intermediate/advanced Microsoft Office Suite skills.
  • Proven interpersonal, data analysis, diplomatic, management, and prioritization skills.
  • Consistently demonstrate clear and concise written and verbal communication.
  • Proven ability to manage multiple activities and build/develop working relationships.
  • Proven self-motivation to take initiative and master new tasks quickly.
  • Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail.


Why Explore a Career at Citi

At Citi, talent is a key component of our business strategy. Our people create our success. We see talent development as an Investment and our programs are designed to help every employee fulfill his or her potential. Our employees benefit from a rigorous and structured development programme, which is reinforced through training, on-the-job experience, coaching and mentoring programs.


Citi Talent Strategy believes in not just identifying hi-potential talent, but matching critical roles that deliver our business goals with our key talent. Our high potential talent is selected through exemplary display of our leadership standards and core principles.


We believe that this is done by continuously calibrating our business goals and evaluating our key talent, refining and analysing all parts year on year to deliver our core objective of developing people.


On one hand, while we have customised programs for our key talent, we also believe that talent at all levels of Citi needs to have minimum leadership skills to build what we are very proud of: the Citi leadership series, targeting at all levels of leaders through the leadership pipeline.


Citi Learning India endeavors to create an enabling learning environment and build expertise to execute best in class learning interventions in strong partnership with business. At Citi, we believe in learning programs based on employee demand rather than one-size-fits all model.


At Citi we have a clear and effective talent management strategy, identifying, engaging and retaining our talent through a culture of high performance and talent recognition. We have a series of bespoke individual and collective interventions aimed at engaging with our talent across the franchise and developing the pipeline of talent required to ensure the future success of our company.


Citi offers various developmental programs for identified hi-potential employees. These employees undergo planned interventions designed around:

  • Education - Training for Knowledge, Skills and Behavior learning programs
  • Experience - Through projects, stretch assignments, job rotations
  • Exposure - Through mentorship, coaching, performance feedback programs


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