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Dominari Securities, a principal subsidiary of Dominari Holdings Inc. (Nasdaq: DOMH), is a full-service boutique investment bank catering to growth-minded, high-net worth individuals, family offices, small-to-midsized institutions, entrepreneurs, and founders. Dominari Securities advisors are empowered with the most advanced analytical and technological resources in the financial services industry which gives them a cutting-edge advantage in finding investment opportunities across all sectors in any market condition.
As an IT Infrastructure Specialist, you will provide technical assistance to end-users for computer hardware, software and network issues. You will install, upgrade and troubleshoot hardware and software systems.
Roles & Responsibilities
• Manage endpoints via Intune and identity management through Entra ID.
• Manage corporate workstation mobile device management (MDM) and workstation security
• Provide IT service desk support including change requests, troubleshooting, onboarding/offboarding, equipment management, and break/fix support
• Address user tickets regarding hardware, software and networking
• Walk customers through installing applications and computer peripherals
• Monitors transactions regularly to ensure policy and procedures are in accordance with service level agreement.
• Manage network printers, televisions, and conference rooms • This is a 5 days a week, in-office job.
Qualifications
• Bachelor's degree
• 5 years of IT administration experience in Financial Services and/or broker dealer
• Expert knowledge of MS Office Suite and Microsoft Admin Centers
• Expert knowledge of macOS and Windows 10 & 11
• Working knowledge of Azure AD
• Strong management experience with Office365, including Outlook, OneDrive, and SharePoint
• Experience with cloud service management of Zoom.
• Strong knowledge of servers, telephony, and networks
• Working knowledge of office automation products and computer peripherals, like printers and scanners
• Knowledge of network security practices and anti-virus programs
• Ability to perform remote troubleshooting and provide clear instructions
• Excellent problem-solving and multitasking skills
• Customer-oriented attitude
• Flexibility and adaptability—you will be juggling multiple projects in a fast-paced start-up environment
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