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Premier Employers are industry leaders that have forged exclusive partnerships with Meytier to forward our shared mission to offset bias in hiring, and are only visible to members of the Meytier community.
We are a global data science solutions provider focused on addressing challenges in AI implementation.
Our mission is to bridge the gap between insight creation and value realization.
Headquartered in San Jose, we adopt a vertical-first approach and an outcome-driven mindset to help clients achieve success and accelerate value realization from their analytics investments.
We are recognized as a great place to work and a leader in customer analytics services.
Our team consists of over 3500 employees with offices in San Jose, Foster City, Chicago, London, Toronto, Delhi, Chennai, and Bangalore, serving major companies in retail, consumer goods, technology, telecom, healthcare, travel, and industrial sectors.
We are seeking a strategic and detail-oriented Business Operations Manager to join our growing AI & ML consulting practice.
This role will serve as a critical bridge between leadership, delivery teams, and clients, driving operational excellence and enabling data-driven decision-making across the organization.
Education
MBA from a recognized institution (preferred)
Technical Skills (Must Have)
Advanced Microsoft Excel: Proficiency with complex formulas, pivot tables, data modeling, macros, and advanced analytics
Business Intelligence Tools: Strong experience in creating interactive dashboards, data visualization, DAX queries, and report development
Familiarity with data analysis tools and techniques
Understanding of AI/ML concepts and applications (desirable)
Core Competencies
Strong analytical and problem-solving skills with attention to detail
Excellent communication and stakeholder management abilities
Ability to work collaboratively across functions and levels
Strategic thinking combined with hands-on execution capability
Self-motivated with ability to manage multiple priorities in a fast-paced environment
Understanding of business operations and quality management processes
Experience
8+ years of experience in business operations, consulting, or related roles
Experience working in a consulting environment or professional services firm
Proven track record of managing business metrics and driving operational improvements
Exposure to RFP/proposal development and SOW creation
Design, build, and manage executive dashboards using business intelligence tools to provide real-time visibility into key business metrics
Work with sales, delivery, and technical teams to respond to RFPs and develop compelling client proposals
Contribute to the creation of Statements of Work (SOWs) that align client expectations with delivery capabilities
Support pricing strategies and commercial negotiations as needed
Drive learning and development initiatives to upskill team members in emerging technologies and methodologies
Identify training needs and coordinate with internal and external partners to deliver relevant programs
Foster a culture of continuous learning and knowledge sharing across the organization
Design, build, and manage executive dashboards using business intelligence tools to provide real-time visibility into key business metrics
Work with sales, delivery, and technical teams to respond to RFPs and develop compelling client proposals
Contribute to the creation of Statements of Work (SOWs) that align client expectations with delivery capabilities
Support pricing strategies and commercial negotiations as needed
Drive learning and development initiatives to upskill team members in emerging technologies and methodologies
Identify training needs and coordinate with internal and external partners to deliver relevant programs
Foster a culture of continuous learning and knowledge sharing across the organization
Partner with vertical delivery heads and project management teams to develop and maintain comprehensive business metrics including revenue, margin, utilization, pipeline, and delivery performance
Generate regular reports and insights to support strategic decision-making and operational planning
Collaborate closely with the resource management team to optimize resource allocation and utilization across projects
Support the end-to-end demand lifecycle management process, from pipeline tracking to project delivery
Analyze capacity and demand trends to identify gaps and opportunities for improved resource planning
Support ad hoc organizational initiatives focused on operational efficiency, process improvement, and value creation
Contribute to special projects and cross-functional programs that drive business impact
Identify opportunities for automation and process optimization
Ensure adherence to business operations and quality management frameworks
Support the implementation and maintenance of best practices across project delivery
Monitor and improve operational processes to enhance efficiency and effectiveness
Competitive compensation and benefits package
Opportunity to work at the intersection of business operations and cutting-edge AI/ML technology
Exposure to diverse clients and industries, particularly in the CPG sector
Collaborative and innovative work environment
Professional development and career growth opportunities
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